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CompTIA 220-701 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Operational Procedures | - Best Practices
|
| Hardware | - Hardware Installation and Configuration
|
| Networking | - Network Technologies
|
| Operating Systems | - Other Operating Systems
|
| Security | - Security Implementation
|
CompTIA A+ Essentials (2009) Sample Questions:
Question #1
Which of the following technologies is responsible for communication with the CPU?
A. Northbridge
B. PCI express
C. eSATA
D. Southbridge
Question #2
A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?
A. Implement the solution
B. Establish a plan of action to resolve the problem
C. Test the theory to determine cause
D. Verify full system functionality
Question #3
Which of the following are MOST important when building a home server PC? (Select THREE).
A. TV tuner
B. Print sharing
C. High-end video card
D. Dual monitors
E. HDMI output
F. File sharing
G. Media streaming
Question #4
Which of the following laptop hardware components requires a re-soldering process in order to replace properly?
A. Heat sink
B. Li-Ion battery
C. Mini PCIe wireless card
D. DC jack
Question #5
A technician is unable to find a solution for a customer's PC issue. Which of the following would be an appropriate step to take?
A. Escalate the call to a supervisor to register a complaint.
B. Inform the customer that a solution is not available and a new system must be purchased.
C. Refer the customer to the support section of the PC manufacturer's website.
D. Consult with co-workers for additional ideas.
Solutions:
| Question #1 Correct Answer: A | Question #2 Correct Answer: C | Question #3 Correct Answer: B,F,G | Question #4 Correct Answer: D | Question #5 Correct Answer: D |
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