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Avaya ACDS-3186 31860X

31860X

Exam Code: 31860X

Exam Name: Avaya IX™ Calling Design Exam

Updated Time: Jul 27, 2026

Q & A: 62 Questions and Answers

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Avaya 31860X Exam Syllabus Topics:

SectionObjectives
Overview of Avaya IX Calling Design- Exam objectives and scope
  • 1. Design principles for Avaya IX Calling
  • 2. Understanding Avaya IX Calling components
Design and Deployment Considerations- Solution design requirements
  • 1. Scalability and redundancy
  • 2. Network and security planning
Architecture and Components- Core architecture elements
  • 1. Session Manager and System Manager roles
  • 2. Communication Manager integration
Licensing and Feature Options- Licensing models
  • 1. Core licenses vs optional suites
  • 2. Equinox and SIP licensing
Integration Scenarios- Third-party integrations and interoperability
  • 1. Active Directory and CTI integration
  • 2. Media server and gateway interactions

Avaya IX™ Calling Design Sample Questions:

1. You are designing a Communication Manager (CM) 8 solution with centralized ISDN trunks at the main site and two remote gateway locations. Each remote location will be connected to the main server via dedicated, point-to-point WAN service. Main - CM 8.1 duplex pair with 2-G450s and 250 IP stations Remote 1 - S8300E LSP/G450 with 125 IP stations Remote 2 - S8300E LSP/G430 with 30 IP stations.
To ensure that no one site Is overwhelmed by CM traffic, what is the recommended number of network regions required for this design?

A) 6 regions: 1 at the main, 1 at each remote site, and 1 virtual network region for each site
B) 3 regions: 1 at the main, and 1 at each remote site
C) 7 regions: 1 at the main, 1 at each remote site, 1 for each site's IP telephones, and one for the virtual network region
D) 4 regions: 1 at the main, 1 at each remote site, and 1 for the virtual network region


2. For an Avaya Aura Communication Manager (CM) 7 Duplex Server hardware solution, what are two capabilities/requirements? (Choose two.)

A) Identical Servers are required.
B) The duplex servers provide protection for both hardware and software server faults.
C) Utility Server and Services Access Link (SAL) are required to be installed with both CM instances.
D) The duplex servers must run in an active-active mode for instantaneous failover.


3. In a discussion with your customer you are explaining local survivability and the SIP Trunkingfunctionality provided by a Branch Session Manager.
Which two statements would be a part of your discussion? (Choose two.)

A) The control of the branch SIP telephones transfers from the core network Session Manager to the Branch Session Manager.
B) The branch gateways connect with the Local Survivable Processor (LSP), which serves as the controller.
C) Outgoing calls from the branch are routed through the LSP and branch gateway before going to the SIP Service Provider.
D) The Local Survivable Processor (LSP) connects directly to the SIP Service Provider.


4. You are creating a new Communication Manager design. You have included Avaya provided servers with G450 gateways. The solution requires 200 - H.323 telephones. Trunk service from the PSTN will be IP trunks.
Shuffling will be enabled. They have also requested call recording via Device Media Call Control (DMCC) application programming interface.
To record all IP endpoints simultaneously, how many DSP resources are required?

A) 200 DSP resources
B) 800 DSP resources
C) 600 DSP resources
D) 400 DSP resources


5. Your customer is asking about the Multiple Appearance Directory Number (MADN) feature that has been added in support of CS1000 migrations. It includes Single Call Appearance/Arrangement (SCA) which works like Communication Manager bridging, and multiple Call Appearance/Arrange (MCA) which works like bridging on the CS1000.
Which statement about MCA is true?

A) It makes all calls private.
B) It is tied to a particular call appearance on the primary endpoint.
C) It is only available on Avaya Equinox clients.
D) It is only available on Device Adapted sets.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A
Question # 3
Answer: B,C
Question # 4
Answer: B
Question # 5
Answer: A

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