Salesforce Salesforce Architect Arch-302

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Salesforce Certified B2C Solution Architect Sample Questions:

1. A company uses PersonAccounts to store customer information in Sales Cloud and now wants to map its customer records in Marketing Cloud.
What should a Solution Architect recommend?

A) Sync Account object using PersonSubscriberld to access the Contact.
B) Sync Contact object using PersonAccountld to access the Account.
C) Sync Contact object using PersenSubscriberld to access the Account.
D) Sync Account object using PersonContactId to access the Contact.

2. A company, currently using B2C Commerce and Service Cloud, has recently purchased and integrated Salesforce Order Management into its order flow. One of the first projects the company would like to complete is to allow its customers to purchase online and pick up their order in the store.
What flow should a Solution Architect suggest to facilitate this request'

A) B2C Commerce exports the order to Service Cloud and Salesforce Order Management at the same time.Once the order is picked up by the customer, Service Cloud sends the final status to Salesforce Order Management and B2C Commerce.
B) B2C Commerce exports the order to Salesforce Order Management. Salesforce Order Management passes the order information to Service Cloud. Once the order is picked up by the customer, Service Cloud sends the final status to B2C Commerce.
C) B2C Commerce exports the order to Salesforce Order Management. Salesforce Order Management passes the order information to Service Cloud. Once the order is picked up by the customer, Service Cloud updates the final status in Salesforce Order Management.
D) B2C Commerce exports the order to Service Cloud. Service Cloud passes the order information to Salesforce Order Management. Once the order is picked up by the customer, Salesforce Order Management updates the final status in Service Cloud.

3. Which two considerations should the Solution Architect keep in mind while designing the solution for OOBO?
Choose 2 answers

A) Every REST call between B2C Commerce and Service Cloud counts towards API governor limits.
B) Middleware, like Mulesoft, must be used to ensure the security and uptime of the integration between B2C Commerce and Service Cloud.
C) The OOBO shopping experience requires that Salesforce service agent users authenticate against the B2C Commerce environment before creating the shopping session.
D) The Service Agent cannot order on behalf of the customer if the customer is offline.

4. Northern Trail Outfitters (NTO) wants incoming support cases to automatically be routed to the correct team based on customer purchases.
Which option should a Solution Architect configure to accomplish this7

A) Auto Response rules and Support Processes
B) Queues and Assignment rules
C) Apex trigger on a Case object
D) Auto-launched Flow with a Record Trigger

5. Northern Trail Outfitters (NTO) wants to consolidate various legacy commerce platforms into one centrally- managed platform on B2C Commerce. The IT department has been working extensively with web frameworks (such as React and Angular) in recent years and wants to leverage the benefits of B2C Commerce, but maintain the flexibility of the user experience using headless commerce.
Which three considerations, beyond user experience, should a Solution Architect consider before confirming a headless approach?
Choose 3 answers

A) Developers familiar with the web frameworks (React, Angular) will be familiar with the framework used by B2C Commerce
B) Developers will still be required to use the Commerce SDK for security purposes
C) Available Service, Marketing, and LINK accelerators may not work without modifications when using a headless approach
D) Features that are available by default in the Storefront Reference Architecture (SFRA) app will need to be custom built in custom frameworks
E) Additional infrastructure (for example Heroku servers) may be required to host the application

Solutions: