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IBM C2180-188 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Estimation & Project Planning | 20% | - Risk assessment and mitigation - User story definition and sizing - Resource allocation and scheduling - Effort estimation techniques |
| Topic 2: Solution Delivery & Playback Management | 20% | - Snapshot and version management - Playback session planning and execution - Feedback incorporation and scope control - Development and testing coordination |
| Topic 3: Process Discovery & Scoping | 20% | - Requirements gathering and documentation - Stakeholder management and alignment - Process identification and prioritization - Business value and complexity assessment |
| Topic 4: Governance, Deployment & Optimization | 18% | - Monitoring and performance measurement - BPM governance framework - Deployment strategy and environment readiness - Continuous process improvement |
| Topic 5: BPM Program Lifecycle & Methodology | 22% | - BPM solution lifecycle phases - Iteration and release planning - BPM Center of Excellence (CoE) setup - Agile and playback-driven methodology |
IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
1. What WebSphere Lombardi Edition product feature provides developers the ability to reuse, and share assets?
A) asset tagging
B) snapshots
C) library
D) toolkits
2. A company needs to speed up its hiring process. A proposal to accomplish this goal is modeled in the following BPD diagram and run against historical data with the Optimizer. The proposed process no longer waits for the background check to complete before putting the new hire into orientation and training.
What is the Service Level Agreement (SLA) that is key to optimizing this process?
A) Percentage of new hires that pass "Probationary Review".
B) Wait time on "Background Check".
C) Total time on "Facilitate New Hire's Orientation".
D) Percentage of new hires that fail "Background Check".
3. After completing the initial process discovery and documentation work, the process definition and user story documentation needs to be reviewed to ensure that appropriate emphasis has been placed on process improvement and on identification and definition of appropriate process metrics. With whom does the program manager and process owner conduct this review?
A) BPM Analyst
B) BPM Developer
C) BPM Architect
D) BPM Administrator
4. The business requirements for the BPM platform dictate that the runtime environment supports up to 10,000 unique users with up to 2,000 concurrent users during an 18 hour daily usage window with response times for user actions of less than 6 seconds in 95% of cases and no more than 10 seconds in any case. Who is responsible for ensuring that this expectation is met?
A) BPM Analyst
B) BPM Developer
C) BPM Program Manager
D) BPM Administrator
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: D |
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