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How to book the GE0-803 Exam
These are following steps for registering the GE0-803 exam. Step 1: Visit to Pearson VUE Exam Registration Step 2: Signup/Login to Pearson VUE account Step 3: Search for GE0-803 Exam Certifications Exam Step 4: Select Date, time and confirm with the payment method
What is the duration of the GE0-803 Exam
- Passing Score: 70%
- Number of Questions: 65
- Format: Multiple choices, multiple answers
- Length of Examination: 80 minutes
Reference: http://www.genesys.com/resources/training/certification/Exam_Study_Guide_GCP8_CVP.pdf
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Genesys GE0-803 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Administration and Monitoring | - Performance monitoring - Logging and diagnostics - System administration |
| Media Resources and Voice Services | - Announcements and prompts - Voice treatment and playback services - Media resource management |
| Voice Routing and Call Processing | - Inbound call processing - Interaction with routing components - Call routing strategies |
| Voice Platform Architecture | - Integration with Framework and telephony infrastructure - System architecture and deployment models - Genesys Voice Platform components |
| Troubleshooting and Best Practices | - Maintenance and optimization - Deployment best practices - Problem identification and resolution |
| Installation and Configuration | - Environment initialization and validation - Configuration of core services - Platform installation requirements |
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