Peoplecert Peoplecert ITIL ITIL-4-HVIT

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. An organization is designing a new digital service and wants to base its decisions on a deep understanding of customer needs, rapidly producing and testing prototypes with real users.
Which approach is being applied?

A) Continuous integration
B) Design thinking
C) Value stream mapping
D) Chaos engineering

2. Which is a characteristic of a digital organization?

A) Digital technology is mostly used for primary activities
B) Digital technology enables minor business transformation
C) Digital technology is mainly used for supporting activities
D) Digital technology enables IT to support business as usual

3. An organization has begun using its knowledge management system to store virtual server configuration files. It has also adapted its 'change enablement' and 'deployment management' practices to use infrastructure as code.
Which high-velocity IT objective is BEST supported by this?

A) Assured conformance
B) Valuable investments
C) Fast development
D) Co-created value

4. An organization is considering its options for mitigating service continuity risks in an effort to ensure resilient operations. It has determined alternative sites that are suitable for use to resume normal operations in the event of a natural disaster, established data backup capabilities and identified manual ways of working.
Which would be the BEST option this organization could consider to complete its overall risk mitigation?

A) Ensure the plan is clear and concise
B) Ensure the availability of data
C) Ensure the physical security of the sites
D) Ensure the plan is tested

5. A product team releases new functionality to customers every week. Although customers like the frequent updates, the organization has recently failed an internal audit because several changes could not be traced back to approved requirements and test evidence.
Which high-velocity IT objective is MOST in need of improvement?

A) Assured conformance
B) Valuable investments
C) Fast development
D) Co-created value

Solutions: