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Microsoft Microsoft Dynamics C5 MB2-866

MB2-866

Exam Code: MB2-866

Exam Name: Microsoft Dynamics CRM 2011, Customization and Configuration

Updated Time: Oct 07, 2026

Q & A: 75 Questions and Answers

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Microsoft MB2-866 Exam Syllabus Topics:

SectionObjectives
Customize Solutions and Deployment- Configure System Settings
  • 1. Manage system customization settings
    • 2. Configure organization settings
      - Manage Solutions
      • 1. Create and export solutions
        • 2. Import and manage solutions
          Customize Microsoft Dynamics CRM- Configure Entities and Fields
          • 1. Create and modify entities
            • 2. Create and configure attributes
              - Customize the User Interface
              • 1. Customize navigation and site maps
                • 2. Configure forms and views
                  Configure Microsoft Dynamics CRM Functionality- Configure Security
                  • 1. Configure security roles
                    • 2. Configure teams and business units
                      - Configure Business Rules and Processes
                      • 1. Configure dialogs and business process flows
                        • 2. Configure workflows
                          Manage Data and Reporting- Manage Data
                          • 1. Manage data quality and duplicate detection
                            • 2. Import and export data
                              - Configure Reporting
                              • 1. Create and modify reports
                                • 2. Configure dashboards and charts

                                  Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

                                  Question #1
                                  In Microsoft Dynamics CRM 2011 on-premises, you create a custom entity named Offices that stores information about office locations where contacts work. Each contact works at a single office location. You need to ensure that if an Offices record is deleted, associated Contacts records are not. Which type of one-to-many (1:N) relationship should you create between the Offices and Contacts entities?

                                  A. system to custom parental relationship
                                  B. system to custom referential relationship
                                  C. custom to system parental relationship
                                  D. custom to system referential relationship


                                  Question #2
                                  Which of the following elements allow you to edit the Can be customized managed property? (Choose all that apply.)

                                  A. a custom component that is part of a default solution
                                  B. a business entity in an unmanaged solution
                                  C. a business entity in a managed solution
                                  D. a custom component that is part of an unmanaged solution


                                  Question #3
                                  You create a custom Microsoft Dynamics CRM 2011 entity in an unmanaged solution. You need to configure the solution to ensure that new forms cannot be created for the entity. Which of the following are possible ways to achieve the goal? (Choose all that apply.)

                                  A. Set the Can be customized managed property to false. Export the customization as an unmanaged solution.
                                  B. Set the Can be customized managed property to true. Set the New forms can be created managed property to true. Export the customization as an unmanaged solution.
                                  C. Set the Can be customized managed property to true. Set the New forms can be created managed property to false. Export the customization as a managed solution.
                                  D. Set the Can be customized managed property to true. Set the New forms can be created managed property to false. Export the customization as an unmanaged solution.
                                  E. Set the Can be customized managed property to false. Export the customization as a managed solution.


                                  Question #4
                                  You are configuring the security access level on a custom user-owned entity named Conference. Users must be able to view Conferences owned by any user. Users must not be able to create Conferences owned by other users. Which privileges should you set on the Conference entity?

                                  A. Organization Read access and User Create access.
                                  B. Business Unit Read access and User Create access.
                                  C. Organization Read access and Organization Create access.
                                  D. User Read access and Business Unit Create access.


                                  Question #5
                                  You need to enable users to view audit records from within the Account and Contact forms of Microsoft Dynamics CRM 2011. Which security privilege should you enable?

                                  A. Turn On Tracing
                                  B. View Audit Summary
                                  C. View Audit History
                                  D. View Audit Partitions


                                  Solutions:

                                  Question #1
                                  Correct Answer: D
                                  Question #2
                                  Correct Answer: A,D
                                  Question #3
                                  Correct Answer: C,E
                                  Question #4
                                  Correct Answer: A
                                  Question #5
                                  Correct Answer: C

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