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Microsoft Microsoft Business Solutions MB7-848

MB7-848

Exam Code: MB7-848

Exam Name: NAV 2009 Service Management

Updated Time: Sep 25, 2026

Q & A: 50 Questions and Answers

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About Microsoft MB7-848 Exam Materials

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Microsoft MB7-848 Exam Syllabus Topics:

SectionObjectives
Topic 1: Reporting and Posting- Service reporting
  • 1. Posting service orders
    • 2. Service performance reporting
      Topic 2: Service Planning and Execution- Scheduling and dispatch
      • 1. Resource scheduling and planning
        • 2. Work order assignment
          Topic 3: Service Contracts- Contract management
          • 1. Renewals and adjustments
            • 2. Contract pricing and billing
              Topic 4: Service Orders- Service order processing
              • 1. Service order posting and completion
                • 2. Creating and managing service orders
                  Topic 5: Service Management Setup- Service order and contract setup
                  • 1. Service item setup and configuration
                    • 2. Service contract initialization
                      Topic 6: Service Items and Resources- Service item management
                      • 1. Resource allocation and usage
                        • 2. Service item tracking and history

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