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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Nonprofit Cloud Setup | 22% | - Stakeholder Management
|
| Topic 2: Nonprofit Implementation Strategy | 11% | - Implementation Project Management
|
| Topic 3: Integration and Data Management | 20% | - Data Management
|
| Topic 4: Analytics and Reporting | 15% | - Reporting and Dashboards
|
| Topic 5: Solution Design | 32% | - Nonprofit Cloud Architecture
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
1. A Nonprofit Cloud Administrator enables Automatic Person Account Mailing Address Synchronization.
Which object's related list should be added to Person Account record pages to see additional addresses?
A) Contact Point Address
B) Address
C) Location
2. A nonprofit realizes that the target deployment date is concurrent with a Salesforce major seasonal release window. Which two steps should the nonprofit take when finalizing the plan for the new feature in production?
Choose 2 answers
A) Verify the sandbox is on the same release as production.
B) Review the sandbox preview instructions for the upcoming release.
C) Deploy a Change Set during the upgrade window for the production instance.
D) Log a Salesforce support case to change the version of the sandbox release.
3. A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record. Which option should a consultant recommend to meet the requirements?
A) Account Engagement
B) Elevate
C) Email-to-Case
D) Send List Email
4. A nonprofit wants to convert from Legacy Recurring Donations to Enhanced Recurring Donations. What are two considerations the nonprofit should take into account before making the switch? (Choose 2)
A) Reverting to Legacy Recurring Donations is unsupported.
B) All existing integrations should be reviewed for compatibility.
C) Data Loader is required to revert to Legacy Recurring Donations.
D) Enhanced Recurring Donations introduces a new custom object.
5. A Nonprofit Cloud organization has Automatic Person Account Mailing Address Synchronization enabled. A staff member removes the Is Primary flag from a linked address. What occurs to the address?
A) The address is marked Inactive.
B) The address is removed from the Person Account Mailing Address field.
C) The address is archived automatically and the end date is set.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A,B | Question # 3 Answer: D | Question # 4 Answer: A,B | Question # 5 Answer: B |
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