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NHA Phlebotomy-Technician Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Safety and Compliance | - Needlestick prevention and biohazard disposal - Infection control and PPE usage - OSHA standards and safety protocols |
| Topic 2: Specimen Collection | - Order of draw and tube handling - Venipuncture techniques - Capillary puncture procedures |
| Topic 3: Specimen Processing and Handling | - Specimen transport and storage - Labeling and documentation - Quality control and rejection criteria |
| Topic 4: Patient Preparation | - Explaining procedures and obtaining consent - Patient identification and communication - Site selection and preparation |
| Topic 5: Professional Practice | - Ethics and patient confidentiality (HIPAA) - Communication and professionalism |
NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:
1. A phlebotomist receives a phone call from a provider's practice asking for a patient's CBC results. To which of the following departments should the phlebotomist transfer the call?
A) Hematology
B) Coagulation
C) Chemistry
D) Serology
2. Which of the following questions should a phlebotomist ask to verify fasting status?
A) "Did you take your medication today?"
B) "When was the last time you had anything to eat or drink other than water?"
C) "Have you had this test before?"
D) "Do you know why the provider ordered this test?"
3. Which of the following specimens is commonly collected using filter paper?
A) Newborn screening
B) Coagulation study
C) Blood culture
D) Crossmatch specimen
4. Which of the following collections requires the phlebotomist to discard the first voided specimen and save all subsequent urine for a full day?
A) Sputum culture
B) 24-hour urine collection
C) Clean-catch urine culture
D) Random urinalysis
5. Which of the following blood components is primarily responsible for oxygen transport?
A) Platelets
B) Plasma proteins
C) Leukocytes
D) Erythrocytes
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: D |







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