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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Tools | 5% | - Slack Developer Tools (SDT) - Use Bolt framework - Block Kit Builder - Sample code and resources |
| Design for Scale | 9% | - Support Slack Connect and shared channels - Build for Enterprise Grid - Use Enterprise Grid Sandbox |
| Apps in the Slack Platform | 7% | - Choose appropriate Slack surfaces: App Home, modals, messages - Set up collaboration for app development - Securely store and retrieve data and tokens - Automate and enhance workspace operations |
| Distribute Your App | 7% | - Publish to App Directory - Manage app lifecycle and updates - Private distribution |
| Design Your Workflows: Spotlight on Slack's APIs | 13% | - Understand API terminology and versioning - Manage rate limits - Socket Mode vs HTTP event delivery - Implement Web API and Events API - Select correct API: Web API, Events API |
| Design for Security | 19% | - Manage scopes and permissions - Implement OAuth 2.0 and token rotation - Comply with compliance and governance requirements - Secure data storage and transmission |
| Design the Interactive Flow of Your App | 20% | - Build workflows and use cases - Align design with Slack architecture - Handle user entry points: commands, shortcuts, actions - Use Block Kit to build user interfaces |
| APIs for Managing Your Slack | 12% | - SCIM API for user and group management - Admin API for workspace management - Audit API for monitoring |
| Design a Great User Experience | 8% | - Follow Slack design principles - Onboard and guide users - Design accessible and consistent interfaces |
Salesforce Certified Slack Developer Sample Questions:
Question 1
A company wants to develop a Slack app to streamline their incident management process. The app should quickly gather incident details from the reporter and notify the relevant team.
What design approach should be used for this app?
A. Send automated direct messages to team members when a new incident is reported
B. Create a channel where users can post incidents, and others react with emojis to acknowledge
C. Use a modal form to collect incident details and then automatically post these details in a dedicated incident management channel
D. Develop a custom slash command to log incidents without further interaction or notification
Question 2
In which of the following scenarios would it be most appropriate to use the Slack Admin API?
A. When automating the onboarding process by creating user accounts and assigning them to appropriate channels and user groups
B. For designing custom emojis and themes to enhance the workspace's visual appeal
C. To develop a Slack bot that provides daily productivity tips to users within the workspace
D. For generating detailed analytics reports on individual user message activity within channels
Question 3
You are developing a Slack app that allows users to track and manage their work tasks.
What feature should you implement to enhance the user experience in line with Slack's design principles?
A. The app sends hourly reminders to users about their pending tasks
B. The app requires users to manually input their daily task progress in a common channel
C. The app integrates a customizable to-do list within Slack where users can add and check off tasks
D. The app generates a pop-up window for every new task assigned to a user
Question 4
Why would a developer choose to contain a Slack app to a single workspace?
A. To ensure the app reaches the widest possible audience and maximizes user engagement across multiple workspaces
B. When the app is designed for a specific company's internal processes and contains custom features relevant only to that particular organization
C. To facilitate easier monetization of the app by distributing it across various Slack workspace
D. To make the app more complex and challenging for users, thereby increasing user engagement and interest
Question 5
Your Slack app requires storing OAuth tokens after authentication.
What is the best practice for storing these tokens securely?
A. Store the tokens in a local file on the server for easy access
B. Use cookies to store tokens on the user's device for convenience
C. Keep the tokens in a secure, encrypted database with restricted access
D. Embed the tokens directly in the app's source code for simplicity
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: C |
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