Oracle Oracle Utilities Customer Cloud 1Z0-996-21

Exam Code: 1Z0-996-21

Exam Name: Oracle Utilities Customer Cloud Service 2021 Implementation Essentials

Updated Time: Jul 10, 2026

Q & A: 72 Questions and Answers

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About Oracle 1Z0-996-21 Exam Materials

Oracle 1Z0-996-21 Exam Syllabus Topics:

Topic	Details
Topic 1	Explain the possible relationships between measuring components, service points and usage subscriptions Explain the IMD exception statuses and the Automatic Retry functionality
Topic 2	Manage Overpayment and Payment Distribution Explain the concept of a measuring component and the strcutures that represent them
Topic 3	Explain the concept of a Service Order ("Orchrestrator") Activity Explain the concept of an install event and the relationship between devices and service points
Topic 4	Configure new VEE groups that contain base packate VEE rules and apply a VEE group to a device or device type Explain the derived values and how they are associated with the final measurements
Topic 5	Explain the concept of Service Order Children Activities Maintain and Manage Customer Information
Topic 6	Expalin the categories of IMD exceptions (generated by VEE rules) Explain the different types of measuring components
Topic 7	Configure and Manage Credit & Collections and Overdue Processes Design and set up the admin data required to effectively configure a usage subscription

Reference: https://education.oracle.com/oracle-utilities-customer-cloud-service-2021-implementation-essentials/pexam_1Z0-996-21

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