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Oracle Customer Data Management Cloud Service 2021 Implementation Essentials Sample Questions:

1. While running a File Import job for a Contact Import, you get the "Address is required" error.
Which profile option should be set to No to avoid this error?

A) ZCA_ACCOUNT_ADDRESS_REQUIRED_ENABLED
B) ZCA_ACCOUNT_ADDRESS_MANDATORY
C) ZCA_ACCOUNT_ADDRESS_REQUIRED
D) ZCA_ACCOUNT_ADDRESS_MANDATORY_ENABLED

2. You are in the middle of a Customer Data Management implementation, and your customer wants you to define a process to merge multiple organizationrecords from multiple source systems.
Your customer has defined that your process must select the organization attributes that have the oldest updated date.
Which seeded standard survivorship rule would you use to meet the requirement?

A) Highest Source ConfidenceLevel Wins for Organization
B) Least Recently Updated Organization Attribute (History Wins)
C) Least Recently Updated Organization Attribute (Recent Wins)
D) Oldest UpdatedOrganization Attribute (History Wins)
E) Most Recently Updated Organization Attribute (Recent Wins)

3. One of your customers in the service industry is exploring Oracle Customer Data Management to fulfill these requirements:
* Centralize and standardize customer information from multiple sources.
* Manage service requests witchcorrected resolutions processes.
* Capture service requests, service-level agreements, and incident management processes.
* Check the validity of contact or account addresses.
Which two options fulfill the requirement? (Choose two.)

A) Oracle Customer Data Management, Oracle Service Cloud, and Oracle Address Verification Cloud Service
B) Oracle Customer Data Management, Data Quality, and Oracle Address Verification Cloud Service
C) Oracle Customer Data Management, Oracle Data as a Service, and Oracle Address Verification Cloud Service
D) Oracle Customer DataManagement, Data Quality, Oracle Data as a Service, and Oracle Address Verification Cloud Service
E) Oracle Customer Data Management, Oracle Engagement Cloud, and Oracle Address Verification Cloud Service

4. You have been asked by a customer implementing Oracle Sales Cloud and Data Quality to explore a system process on duplicate account identification.
* The business process states that they require possible duplicate identification at the time of account creation.
* The expectation is that the application notifies potential duplicates while creating the account.
As an implementation advisor, which two options do you suggest to fulfill the requirements?(Choose two.)

A) The duplicate identification notification feature can be enabled by using the ZCM_ACC_DUP_NOTIFICATION profile.
B) The duplicate identification notification feature can be enabled by using the OSC_ACC_DUP_NOTIFICATION profile.
C) The duplicate identification notification feature can be enabled by using the OSC_ACC_EXACT_NAME_MATCH profile.
D) The duplicate identification notification feature can beenabled by using the ZCM_ACC_EXACT_NAME_MATCH profile.
E) The duplicate identification notification feature needs Oracle Customer Data Management.

5. Which two Enterprise Data Quality (EDQ) match identifiers canbe selected while adding custom attributes to configure a duplicate check for the customer? (Choose two.)

A) pid1, pid2, pid3
B) cid1, cid2, cid3
C) uid1, uid2, uid3
D) eid1, eid2, eid3

Solutions: