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Nortel 920-162 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Troubleshooting and Diagnostics | - System troubleshooting
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| Topic 2: CallPilot System Overview | - System features and services
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| Topic 3: Maintenance and Administration | - Routine maintenance
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| Topic 4: Installation and Configuration | - System configuration
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| Topic 5: Integration and Advanced Features | - Advanced CallPilot features
|
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