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Nortel Nortel Other Certification 920-451

920-451

Exam Code: 920-451

Exam Name: Ncde callpilot 2.x/3.0 unified messaging

Updated Time: Jul 26, 2026

Q & A: 56 Questions and Answers

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Nortel 920-451 Exam Syllabus Topics:

SectionObjectives
Administration and Maintenance- System management tasks
  • 1. User administration
    • 2. System monitoring and logs
      Troubleshooting and Support- Fault diagnosis and resolution
      • 1. Common CallPilot issues
        • 2. Performance and connectivity troubleshooting
          Unified Messaging Services- Messaging integration
          • 1. User mailbox configuration
            • 2. Email and voicemail integration
              Installation and Configuration- System setup and deployment
              • 1. Initial configuration settings
                • 2. Installation procedures
                  CallPilot Architecture and Components- System architecture overview
                  • 1. Unified messaging architecture
                    • 2. CallPilot server components

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