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EXIN EXIN Inc Certification EX0-101J

EX0-101日本語

Exam Code: EX0-101J

Exam Name: ITIL Foundation V 3.0 & ITIL Foundation (EX0-101日本語版)

Updated Time: Jul 31, 2026

Q & A: 80 Questions and Answers

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EXIN EX0-101日本語 Exam Syllabus Topics:

SectionObjectives
Topic 1: Processes in ITIL- Service Support Processes
  • 1. Incident management
    • 2. Request fulfillment
      - Service Delivery Processes
      • 1. Capacity management
        • 2. Availability management
          Topic 2: Functions and Roles- ITIL Functions
          • 1. Service Desk
            • 2. Technical Management
              - Key Roles
              • 1. Process owner
                • 2. Service owner
                  Topic 3: ITIL Service Lifecycle- Service Operation
                  • 1. Problem management
                    • 2. Incident management
                      - Service Design
                      • 1. Service catalog management
                        • 2. Design coordination
                          - Continual Service Improvement
                          • 1. CSI model
                            • 2. Metrics and reporting
                              - Service Strategy
                              • 1. Financial management
                                • 2. Strategy management
                                  - Service Transition
                                  • 1. Change management
                                    • 2. Release and deployment management
                                      Topic 4: Service Management as a Practice- ITIL Core Concepts
                                      • 1. Definition of service and value
                                        • 2. Stakeholders and value creation
                                          - Processes Overview
                                          • 1. Process characteristics
                                            • 2. Role of processes in ITSM

                                              EXIN ITIL Foundation V 3.0 & ITIL Foundation (EX0-101日本語版) Sample Questions:

                                              1.

                                              A) Option D
                                              B) Option C
                                              C) Option A
                                              D) Option B


                                              2.

                                              A) Option D
                                              B) Option C
                                              C) Option A
                                              D) Option B


                                              3.

                                              A) Option D
                                              B) Option C
                                              C) Option A
                                              D) Option B


                                              4.

                                              A) Option D
                                              B) Option C
                                              C) Option A
                                              D) Option B


                                              5.

                                              A) Option D
                                              B) Option C
                                              C) Option A
                                              D) Option B


                                              Solutions:

                                              Question # 1
                                              Answer: A
                                              Question # 2
                                              Answer: C
                                              Question # 3
                                              Answer: A
                                              Question # 4
                                              Answer: D
                                              Question # 5
                                              Answer: B

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