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BCS ITILF certification exam has become a very influential exam which can test computer skills.The certification of BCS certified engineers can help you to find a better job, so that you can easily become the IT white-collar worker,and get fat salary.
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Who should take the ITILF exam
The ITIL Foundation ITILF Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled in Exin ITIL Foundation. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The ITIL Foundation ITILF Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the ITIL Foundation ITILF Exam then he should take this exam.
BCS ITILF Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Key Concepts of Service Management | 15% | - Service relationships, stakeholders, and costs/risks - Value co-creation, services, products, and outcomes |
| ITIL Service Value System (SVS) | 20% | - Purpose and components of the SVS - Governance and continual improvement |
| Four Dimensions of Service Management | 10% | - Organizations and people - Information and technology - Value streams and processes - Partners and suppliers |
| ITIL Guiding Principles | 15% | - Optimize and automate - Collaborate and promote visibility - Progress iteratively with feedback - Start where you are - Keep it simple and practical - Think and work holistically - Focus on value |
| Service Value Chain | 15% | - How value chain activities interact - Key activities: Plan, Improve, Engage, Design & Transition, Obtain/Build, Deliver & Support |
| ITIL Management Practices | 25% | - Service management practices - General management practices - Technical management practices |
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