ITILSC-SOA Test Details
The ITILSC-SOA test will be including 8 MCQs, which are scenario-based and will be running for 1.5 hours. Those not using their mother tongue during exam-taking will have 2 hours to complete it. Getting 70% and more is the qualification needed to get the endorsement. For a better perspective of what is contained in the final exam, ensure to take the appropriate training course as it is compulsory and utilize reliable study guides, which will be covered next.
ITILSC-SOA Exam topics
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our ITILSC-SOA exam dumps will include the following topics:
- Introduction to service offerings and agreements (SOA)
- Service catalogue management
- Financial Management for IT services
- Business relationship management
- Supplier management
- Technology and implementation considerations
- Demand management
- SOA roles and responsibilities
- Service portfolio management
- Service level management
More qualifications that candidates for such a test are to have include:
- Experience operating in the capacity of service management within a surrounding belonging to a service provider and being concerned with at least any one of the management processes in addition to activities below:
- Management of service portfolio;
- Demand management;
- IT services financial management;
- Supplier management;
- Management of catalogue services;
- Management of service levels;
- Management of business relationships.
- Demonstrating that they are familiar with the terminology associated with IT and are aware of the strong recommendation of SOA as a concept within one’s business surrounding;
Reference: https://www.exin.com/JP/ja/exams/&exam=itil%C2%AE-v3-intermediate:-service-offerings-and-agreements
Exam Details
ITIL ITILSC-SOA has the time frame of one hour and a half and includes the questions of multiple-choice type. The passing score is 28 on a scale of 40. The exam is available in the English, Japanese, German, Danish, French, Spanish (Latin America), and Brazilian Portuguese languages.
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EXIN ITILSC-SOA日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Demand Management | - Demand Analysis
|
| Topic 2: Service Level Management | - Performance Management
|
| Topic 3: Business Relationship Management | - Customer and Business Relationships
|
| Topic 4: Service Portfolio Management | - Service Portfolio
|
| Topic 5: Organizing, Technology and Implementation | - Technology and Implementation Considerations
|
| Topic 6: Financial Management for IT Services | - Financial Processes
|
| Topic 7: Supplier Management | - Supplier Lifecycle
|
| Topic 8: Introduction to Service Offerings and Agreements | - Service Management as a Practice
|
| Topic 9: Service Catalogue Management | - Catalogue Structure and Maintenance
|







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