CompTIA A+ JK0-802

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CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A user realizes they left their mobile phone in a taxi minutes after the car departs. Which of the following should be done to BEST ensure none of the private data on the phone is accessed?

A) Passcode Lock
B) Remote Backup
C) GPS Tracking
D) Remote Wipe

2. A technician is testing a connection from the main building to a newly networked off-site location. The main network and off-site both have fast transfer times, however any data sent between the two sites is taking much longer than expected. Which of the following command line tools could the technician use to determine where this slowness is originating?

A) PING
B) NETSTAT
C) TRACERT
D) NSLOOKUP

3. Which of the following command line tools will terminate a non-system process without restarting the computer?

A) Kill
B) Shutdown
C) Erase
D) Break

4. Anne, an end-user, reports to Joe, a helpdesk technician, that her computer has been redirecting her browser to unknown websites when clicking on search results. Joe runs a malware scan and finds that her computer is infected with malware. Joe uses the antimalware program to remove the infection but Anne reports that the problem resurfaced the next day. Joe runs the malware scan again and finds the same malware is still infecting Anne's computer. Joe runs several passes of the malware scan to remove the infection but it keeps recurring. Which of the following would MOST likely aid in removing the infection?

A) Enable Windows User Access Control to ensure the user has proper rights to remove the infected files.
B) Change the desktop's IP address to a different subnet.
C) Disable Windows firewall as it may be conflicting with the malware scan.
D) Run the malware scan in Windows safe mode.

5. A technician must copy data over an unreliable network connection. Which of the following tools will BEST satisfy this requirement?

A) XCOPY
B) FTP
C) ROBOCOPY
D) FDISK

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