HP HP Sales HP2-B110

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HP HP2-B110 Exam Syllabus Topics:

HP Selling HP Imaging and Printing Supplies Sample Questions:

1. Why is the term "Compatible Cartridge" confusing for customers?

A) It is a term used for Refilled Remanufactured and Clone cartridges
B) It is a term for a product with a low purchasing price.
C) It is a term for a Remanufactured cartridge.
D) It is a term for a 100% new cartridge.

2. In which type of hardware is the majority of the current total supplies sell-out used?

A) The most current MFPs from this year's line-up
B) The most current workgroup printers from this year's line-up
C) The most current retail HP inkjet devices from this year's line-up
D) Devices that are older than the current line-up

3. For selected laser models, why does HP offer different cartridges with different yields for the same printer?

A) Customer needs and printing behaviours are different, so different yields meet these specific needs and behaviours.
B) Some countries have minimum amounts of pages to be printed from one cartridge, so different yields allow selling in countries all over the world.
C) Different purchasing powers across the globe require cartridge pricings and yields to be more flexible.
D) Statistical variation during production results in different filling levels for the toner, so HP classifies cartridges later according to the expected yield

4. Which feature can you find on HP security labels?

A) Quick Response (QR) code
B) RFID features to scan large batches at a time
C) OK and Tick that move in opposite direction when the box is tilted front to back
D) Invisible ink to add another layer of security

5. What is the process behind a remanufactured cartridge?

A) Disassembling, cleaning the waste hopper and drum, adding toner, and sealing the cartridge
B) Disassembling, cleaning, changing the worn parts, and drum if needed, and then adding new toner
C) Disassembling, emptying the hopper, cleaning the components, and adding the recoated drum
D) Adding new toner to the empty hopper and performing little or no furbishing on the cartridge

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