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HP HP Sales HP5-B04D

HP5-B04D

Exam Code: HP5-B04D

Exam Name: Delta - Selling HP Printing and Personal Systems Hardware

Updated Time: Aug 22, 2026

Q & A: 150 Questions and Answers

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HP HP5-B04D Exam Syllabus Topics:

SectionObjectives
Topic 1: Sales Strategy and Value Positioning- Solution-based selling
  • 1. Customer needs analysis
    • 2. Industry-specific solutions
      - Competitive differentiation
      • 1. Total cost of ownership (TCO)
        • 2. HP vs competitors positioning
          Topic 2: Services, Support, and Lifecycle- Security and manageability
          • 1. Device management tools
            • 2. Endpoint security features
              - Warranty and support services
              • 1. Care Pack services
                • 2. Device lifecycle management
                  Topic 3: HP Personal Systems (PS) Hardware- Workstations and desktops
                  • 1. Configuration options
                    • 2. Use cases and segmentation
                      - Commercial PCs and notebooks
                      • 1. Performance and security features
                        • 2. Elite and Pro series positioning
                          Topic 4: HP Printing Portfolio- Print solutions and services
                          • 1. Managed Print Services (MPS)
                            • 2. Security and workflow solutions
                              - HP LaserJet and InkJet product families
                              • 1. Key features and positioning
                                • 2. Business printing use cases

                                  HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

                                  Question 1

                                  For which reason is the lack of portability a significant advantage for desktop PCs?

                                  A. high performance
                                  B. low TCO
                                  C. security
                                  D. Flexibility


                                  Question 2

                                  Which mouse would a high-end graphics designer most likely prefer?

                                  A. Logitek MX Performance mouse
                                  B. SpacePilot Pro 3D mouse
                                  C. Logitek Wireless Gaming mouse G700
                                  D. Microsoft Wireless Mobile Mouse


                                  Question 3

                                  What solution would you recommend to a customer that wants to implement ePrinting, but is concerned about the risk of documents left in printer output trays?

                                  A. HP ProtectTools Security Software
                                  B. HP Access Control Secure Pull Printing
                                  C. HP Trust Circles
                                  D. HP Imaging and Printing Security Center (IPSC)


                                  Question 4

                                  Your customer needs a rugged mobile workstation that can support up to five displays. Which product should you recommend?

                                  A. HP ZBook15
                                  B. HP EIiteBook800
                                  C. HP ProBook800
                                  D. HP Z230


                                  Question 5

                                  Where can you go for further product information?

                                  A. www.myhpsalesguide.com
                                  B. YouTube
                                  C. http://www.askhp.com
                                  D. your HP Contact


                                  Solutions:

                                  Question 1
                                  Answer: A
                                  Question 2
                                  Answer: B
                                  Question 3
                                  Answer: B
                                  Question 4
                                  Answer: B
                                  Question 5
                                  Answer: A

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