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WGU Courses and Certificates Principles-of-Management

Principles-of-Management

Exam Code: Principles-of-Management

Exam Name: Principles of Management at Western Governors University(IAC1)

Updated Time: Sep 15, 2026

Q & A: 50 Questions and Answers

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About WGU Principles-of-Management Exam Materials

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WGU Principles-of-Management Exam Syllabus Topics:

SectionObjectives
Organizational Structure and Design- Organizational Models
  • 1. Functional structures
  • 2. Matrix organizations
  • 3. Divisional structures
  • 4. Network organizations
- Organizational Fundamentals
  • 1. Centralization and decentralization
  • 2. Departmentalization
  • 3. Span of control
  • 4. Organizational hierarchy
Business Ethics and Corporate Responsibility- Corporate Responsibility
  • 1. Sustainability considerations
  • 2. Corporate social responsibility
  • 3. Stakeholder management
- Ethical Management
  • 1. Business ethics
  • 2. Compliance programs
  • 3. Ethical decision making
Leadership and Management- Leadership Concepts
  • 1. Decision-making processes
  • 2. Managerial roles
  • 3. Leadership theories
  • 4. Leadership styles
- Communication and Teamwork
  • 1. Conflict management
  • 2. Collaboration techniques
  • 3. Team development
  • 4. Organizational communication
Strategic Planning and Management- Strategic Planning Process
  • 1. Strategy formulation
  • 2. Environmental analysis
  • 3. SWOT analysis
  • 4. Strategy implementation
- Strategic Vision, Mission, and Goals
  • 1. Mission statements
  • 2. Strategic vision
  • 3. Organizational goals
Operations and Quality Management- Operations Management
  • 1. Value chain management
  • 2. Process improvement
  • 3. Supply chain concepts
  • 4. Resource management
- Quality Management
  • 1. Quality control tools
  • 2. Total Quality Management
  • 3. Continuous improvement
  • 4. Customer satisfaction
Human Resource Management- Workforce Management
  • 1. Performance management
  • 2. Recruitment and selection
  • 3. Employee retention
  • 4. Training and development
- Motivation and Behavior
  • 1. Motivation theories
  • 2. Workplace diversity
  • 3. Employee engagement
  • 4. Organizational behavior

WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

Question #1
Which organizational concept best describes a manager assigning tasks to various employees? Choose 1 answer

A. Integration
B. Segmentation
C. Teamwork
D. Division of labor


Question #2
What is the first step of the control process? Choose 1 answer

A. Setting performance standards
B. Taking corrective action
C. Measuring performance
D. Comparing performance against standards


Question #3
What is the most common way for entrepreneurs to finance a start-up business? Choose 1 answer

A. SBA loan
B. Personal funds
C. Venture capital
D. Initial public offering


Question #4
When developing a qualify management system, which step involves answering the question, "If you were the customer, how would you like us to operate?" Choose 1 answer

A. Reengineering
B. Customerization
C. Benchmarking
D. Downsizing


Question #5
Which management process has the benefits of group problem solving, information sharing, and cooperation across business functions? Choose 1 answer

A. Change Control
B. Total Control Management
C. Total Quality Management
D. Criteria for Growth


Solutions:

Question #1
Correct Answer: D
Question #2
Correct Answer: A
Question #3
Correct Answer: B
Question #4
Correct Answer: B
Question #5
Correct Answer: C

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