IBM IBM Certified Specialist C4070-604

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IBM C4070-604 Exam Syllabus Topics:

IBM System z Technical V5 Sample Questions:

Question #1
An account team is working on a very large deal with the customer. The configurations and solution design are in place and have the customer agreement. Which of the following is the next logical step in this opportunity?

A. Schedule Pre-sales TDA meeting
B. Schedule a Customer meeting
C. Schedule Post completion meeting
D. Schedule a Pre-Install meeting

Question #2
A post installation support plan must be in place after the sale of the System z. Which of the following is the best way to do this?

A. Discuss typical problem resolution with the customer technical staff
B. The technical specialist should create a list of help desk phone numbers and hardware dispatch contacts to review with the customer
C. The hardware SSR/CE is responsible for the post install support plan, the technical specialist should ensure this is complete
D. Create a formal Customer Support Plan document and review it with the customer for agreement

Question #3
A z114 will be defined as a member of an ensemble and use Unified Resource Manger. Which of the following options correctly describe the HMC requirements?

A. Both the Primary HMC and Alternate HMC must have various identical components
B. Any HMC may be carried forward
C. a Z114 requires no HMC
D. Requires a primary HMC only

Question #4
The customer is upgrading their z196 processor this weekend and wants to know what IBM team can configure an upgrade for additional capacity. Which team or group would configure this for the customer?

A. Customer Fulfillment
B. Technical Specialist
C. Service Support Representative (SSR)
D. Manufacturing

Question #5
A customer expresses concern that one of their key ISV for z/OS is not willing to support their software on zEnterprise. A customer expresses concern that one of their key ISV? for z/OS is not willing to support their software on zEnterprise. Which of the following is the first action for the IBM or Business Partner Technical Team to take?

A. Offer to share this concern with our PartnerWorld board for possible de-certification as an ISV.
B. Retain the existing processor to run this ISV software
C. Notify the ISV their contract will be terminated and replaced with IBM software
D. Join a previously arranged customer meeting with the ISV to discuss

Solutions: