HP HP Certification III HP2-H27

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HP HP2-H27 Exam Syllabus Topics:

HP Servicing HP Desktops, Workstations and Notebooks Sample Questions:

1. How do you protect yourself from electrical shock when servicing HP notebooks?

A) Unplug the computer, remove the battery, and allow the computer to stand for a few minutes before accessing internal components.
B) Remove the battery, but do not unplug the computer because the power supply provides a grounded connection when you replace parts.
C) Unplug the computer, remove the battery, and touch a screwdriver to the battery connection contacts to remove residual power in the device.
D) Unplug the computer, but do not remove the battery because the battery provides the computer with a grounded connection when you replace parts

2. What protocol must the graphics controller support to enable HP Display Assistant (HPDA) to control and set the monitor for best picture quality?

A) the Monitor Data Channel Command protocol
B) the Monitor Control Calibration Interface protocol
C) the Display Data Channel Command Interface protocol
D) the Display Control Calibration Interface protocol

3. Why is an antistatic mat important for controlling electrostatic discharge? (Select two.)

A) provides a dissipative connection for a wrist strap that must be worn by the service technician.
B) provides a soft surface to prevent scratches on the case or outer shell of the computer.
C) provides electrostatic protection for sensitive equipment without requiring the mat to be connected to a ground.
D) provides a surface that gradually bleeds electrical energy instead of collapsing to real ground potential.
E) drains power quickly with a surface that provides real ground potential with a very low electrical impedance.

4. How does the Intel Smart Response Technology caching feature of Intel Rapid Storage Technology provide faster access to stored data?

A) It creates a hidden partition on the disk to store cached application data that is defragmented during low drive use.
B) It partitions a configurable segment of the RAM as disk cache.
C) It contains a built-in disk defragmentation utility that runs during low drive use to ensure quick sequential reads.
D) It uses a Solid-State Drive (SSD) or mSATA drive as a disk cache by placing frequently-used blocks of disk data on the SSD or the mSATA drive.

5. PCIe cards have a maximum allowable power consumption of 25 Watts although some x16 slots support higher wattages. What is the best way to verify that the PCI slot supports the device power requirements?

A) Search the Internet for information from anyone who has performed the same installation you are performing.
B) Install the device, and see if the device works as specified.
C) Check the product QuickSpecs for product support information.
D) Check the power supply for additional PCI devices with which to add additional power.

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