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HP HP Sales HP2-B120

HP2-B120

Exam Code: HP2-B120

Exam Name: Selling HP EMEA cMPS

Updated Time: Sep 16, 2026

Q & A: 50 Questions and Answers

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HP HP2-B120 Exam Syllabus Topics:

SectionWeightObjectives
Market Dynamics and HP Channel/Partner MPS Offering12%- EMEA MPS market overview
- HP channel partner program structure
- Positioning cMPS vs other MPS models
Partner Status, Contractual Cartridges and Contract Upload11%- Partner qualification and status
- Contractual cartridge definition and usage
- ICPP contract upload process
The Value of the Printing System29%- Selling and presenting the solution
- Value proposition and customer benefits
- HP printing system architecture
HP Channel MPS Program and cMPS Discounts32%- cMPS program rules and eligibility
- Contract terms and conditions
- Discount structures and margins
Audit and Control4%- Contract compliance and auditing
- Reporting and control procedures
Cost Per Page and HP cMPS Pricing Tool12%- Using the official cMPS pricing tool
- Base + Click and Level Pay models
- Cost per page calculation models

HP Selling HP EMEA cMPS Sample Questions:

Question #1
What information needs to be reported in the ICPP portal on a monthly basis? (Select two.)

A. copy of the pricing tool, including the detailed calculation S contract start date and end date
B. serial numbers of devices
C. PDF document of signed contract
D. amount of non-HP devices at the customer site


Question #2
Which discount process is used for HP supplies within the cMPS program?

A. Smart Quote with SBD form
B. Pre-Approved OPG discount
C. SCRP
D. OPG where available


Question #3
What is one way to help ensure that HP printing devices maintain the HP reputation for the best possible print quality?

A. Use power-conditioning devices to ensure constant voltage
B. Place the device in a cool dry area
C. Use only 1500-grit paper as cleaning pages.
D. Use only original HP supplies


Question #4
What happens to a partner that leaves the cMPS Partner program?

A. The partner can continue to use the cMPS program for discounts for new contracts for a period of 12 months after leaving the program.
B. They will become a cMPS Maintenance Partner with continued access to discount (SCRP) for existing contracts only
C. They will become HP partner Managed Print Service Partner (HPpMPS)
D. They have all existing contracts in the program managed by HP directly.


Question #5
Who manages the financing of a Channel Managed Print Services Contract?

A. HP Financial Services
B. HP Services
C. HP cMPS Partner
D. HP Partner Account Manger


Solutions:

Question #1
Correct Answer: A,B
Question #2
Correct Answer: D
Question #3
Correct Answer: D
Question #4
Correct Answer: C
Question #5
Correct Answer: B

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